terms and conditions
Terms and Conditions
Calm Up which is not personal therapy or counselling, may address specific personal projects or general conditions in the client’s life or profession. Emotional Freedom Technique (EFT) is a modality of energy healing and is totally dependent on the client engaging in the process. The session may also include include value clarification, identifying plans of action, and examining modes of operating in life, asking clarifying questions, and making empowering requests.
I do not give legal, financial or medical advice.
If a client wishes to cancel or rearrange a session, then 24 hours’ notice must be given by email, you can also do this by rescheduling on the calendar. In the unlikely event that I need to cancel or re-arrange I will inform you by email.
Sessions cancelled with less than 24 hours notice and not rebooked at the time cannot be refunded due to administration and personal costs. In the event of a personal situation arising leading to a possible cancellation please contact me by email as soon as possible.
A session will last for 60 or 90 minutes on zoom and the client agrees to receive the call at the pre-arranged time.
All information provided in the session will be kept strictly confidential.
Refunds are not available for the calm up journey
I do not give refunds for readings or my EFT bundle,
if you have booked a coaching package with me and need to cancel for personal reasons, before it is complete I will refund a pro-rata rate for unused sessions minus 50%.
It is up to the client to engage in the coaching process and do the work required in any courses I run so these have no refunds unless you can show that you have done the work and havnt got results.